VALORANT refunds
You get 14 days, and only for things you have not used. Loading into the practice range with a skin equipped is enough to lose the option.
Can be refunded
- Unused weapon skins
- Base level only, bought in the last 14 days
- Unused VP
- Bought in the last 14 days, back to your payment method
Cannot be refunded
- Anything taken into a match
- Including the practice range and custom games
- Radianite-upgraded skins
- Upgrading counts as using it
- Radianite Points
- Never refundable
- Battle Pass and pass levels
- Non-refundable once bought
- Full bundles
- Buy the pieces individually if you want the option
- Agents
- Unlocking is permanent
- Kingdom Credits purchases
- Earned currency, not real money
How to request a refund
- 1
Go to VALORANT support
Open support-valorant.riotgames.com and sign in with the account that made the purchase.
- 2
Open your order history
Select Get My Order History. Every eligible purchase from the last 14 days is listed.
- 3
Hit Refund on the item
Eligible items have a Refund button beside them. Items that have been used, upgraded or are outside the window will not.
- 4
For VP, raise a ticket
Unused VP is not refunded through order history — submit a support ticket instead, and the money returns to your original payment method.
Check before you load in
The single most common way people lose a refund is equipping a new skin and jumping straight into the range to look at it. That counts as using it. If there is any chance you will want the money back, decide before you queue.
Common questions
What counts as using a skin?
Reaching the loading screen of any mode with it equipped — and that includes the practice range and custom games. It is stricter than people expect: firing a single shot is not required, merely loading in is enough to make it non-refundable.
Can I refund a bundle?
No. Bundles are non-refundable as a whole. If you think you might want to return something, buying the individual skins rather than the bundle keeps that option open — though it costs more up front.
Can I get real money back for VP I have already spent?
No. Once VP has been converted into an item, the money is gone; the only question is whether that item itself is refundable, and a refund returns VP rather than currency. Only unused VP can go back to your payment method.
What if I upgraded the skin with Radianite?
It is no longer refundable, and the Radianite is gone too — Radianite Points cannot be refunded under any circumstances.
How long do refunds take?
Refunds processed through order history are usually instant. VP refunds go through a support ticket, so they take as long as the queue does.
Want to know what you have spent in total? There is an official purchase history tool.
How much have I spent on VALORANT? →